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Service & Support Methods

We offer various support methods depending on the specific requirements.

Call our technical support

Discuss your measuring or testing requirements with an expert. You obtain the desired help or are called back for further clarification.

Send us your configuration files

You send us your configuration files and we simulate your application. Our Support Engineer will be pleased to help you find the right files.

Review and analyze your data with us

Particularly with high data rates and numerous measuring channels it may be practical to review and analyze the data together with our expert measuring technicians. Use our test.viewer to record and send in your measured data.

We log onto your PC directly

Are you online with your measuring system? Use TeamViewer to allow our Support Engineers to log onto your PC directly. We can quickly check your configuration, view the measured data and make immediate suggestions for solving the problems.

Download TeamViewer

TeamViewer Guide

You can also check out our vast library of resources and tools to assist you with your Gantner system

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  • Data privacy*

Professional Support

We are always at hand to answer your questions about applications, products or complete test and measurement setups, regardless of whether you are a customer or not.

We especially thank you for purchasing products and services from Gantner Instruments. We are committed to provide you with the best-in-class, individual support from our technical specialists – without any barriers. Our experienced engineers are always available for you whenever and wherever you need them.

It is no coincidence that Gantner Instruments is way ahead in terms of customer focus and solutions. Try us and see!

Technical Support

Technical Support

Robert Duch

+1 (888) 725-6997 (888-QBLOXXS)

+1 (858) 537-2060 ext. 209
rduch@​gantnerinstruments.com

Technical Support

Paolo Montinola

+1 (888) 725-6997 (888-QBLOXXS)

+1 (858) 537-2060 ext. 207
pmontinola@​gantnerinstruments.com

Administration & Operations

Office Management

Julie Henley

+1 (858) 537-2060 ext. 213
j.henley@​gantnerinstruments.com

Order Administration

Suzanne Rawlings

+1 (858) 537-2060 ext. 215
suzanne@​gantnerinstruments.com

Support documents

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